Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
John Wilson - ownedandoperated.com
Latest episode: Fri May 09 2025
The Owned and Operated electrical, HVAC, and plumbing business growth podcast is hosted by John Wilson and Jack Carr. These two Home Service Business owners bring you weekly podcasts and daily content with multiple perspectives, actionable advice, and info on an ever-changing industry revolving around advertising, lead generation, and more.
Join us every Tuesday for topical conversations that unlock the potential for your business growth. Covering topics from top-tier talent recruitment to mastering marketing strategies and scaling your home service business, the podcast aims to be your guide on the path to entrepreneurial success.
For more information, visit www.ownedandoperated.com.
197 total episodes
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May9#195 The From Zero to 10 Million Cold Calling41mins- May8#194 This AI Transformed Customer Service—Here's How Avoca Did It21mins
- May6#193 The Truth Behind Scaling a Successful Plumbing Business37mins
May2#192 The Ultimate Playbook to Buy & Scale Small Businesses45mins- May1#191 How AI Is Transforming Lead Generation and Market Expansion58mins
- Apr29#190 How AI and Automation Are Revolutionizing Home Service Marketing97mins
- Apr24#189 How to Scale a Small HVAC Business with Proven Strategies64mins
- Apr22#188 How Traditional Media Drove $100K+ in Plumbing Leads104mins
- Apr17#187 Junk Removal as a Scalable Business?44mins
- Apr15#186 Turning Tow Trucks Into Business Success49mins
- Apr10#185 From Roofing to Riches: The Blueprint for Business Growth43mins
- Apr8#184 From Survive to Thrive: Scaling Your Home Service Business for Maximum Growth40mins
- Apr4#183 The $250M HVAC Collapse: Inside Air Pros' Bankruptcy37mins
- Apr1#182 Roofing Business Success: From Contractor to CEO in a Growing Industry45mins
- Mar27#181 From Plumbing to Profits: One Entrepreneur’s Journey to Business Success & Growth Strategies51mins
Mar25LEGENDS #180 | Roger Wakefield: Shaping the Next Generation of Plumbers61mins
Mar20#179 HVAC, Plumbing & Electrical SOPs: Multi-Touchpoint Strategies for Business45mins- Mar18#178 - Leveraging Discounts and Inside Sales for HVAC Growth42mins
- Mar13#177 - HVAC and Plumbing Lead Generation: Outbound Campaigns That Fill The Board41mins
Mar11#176 - LEGENDS: The Roofing Kingpin: How Paul Reed Went From Local Player to Multi-Million Dollar Roofer39mins- Mar6#175 - Find The BEST Leads: Modernize VP of Marketing Jamie Smith Breaks Down the Secret to Success56mins
- Mar4#174: Ex-Microsoft Head of Product: Anand Subbaraj on Building AI for the Trades49mins
- Feb27#173 - "We Booked 400 Calls a Week": How Avoca AI is Shaping Home Services43mins
- Feb25#172 - From Dropout to CEO—Kelly Roberts on Building a $15M HVAC Business55mins
- Feb20#171 - Why Your Sales Pipeline Is Failing—Hatch's Chief Revenue Officer 'Tim Geisenheimer' Explains the Mistakes Costing You Millions40mins
- Feb18#170 - "Most Sales People Suck at Their Job": How Siro’s AI Is Turning Sales Reps Into Top Performers with Jake Cronin51mins
- Feb13#169 - Scaling an HVAC Startup to $6M: How Andrew Morrell Went from ZERO to Millions56mins
- Feb11#168 - We Cut Payroll Costs by 50%—Here’s How Remote Hiring Cuts Major Costs38mins
- Feb6#167- Stop Pitching, Start Closing—The Secret to More Plumbing Conversions35mins
- Feb4#166 - “AI won’t replace people” Gabe Pinchev from FieldPulse Shares How Software Will Transform The Trades47mins
- Jan30#165 - How Branding in 2025 Will Either Make or Break Your Business39mins
- Jan28#164 - "We Lose $1,000s Every Day": The Simple Fix to Streamline Your Accounts37mins
- Jan23#163 - From $7 Million to $140 Million: The Ultimate Blueprint for Growth34mins
- Jan21#162 - Get Your Techs to Close More Tickets: How We Built Confidence, Boosted Sales, and Cut Stress31mins
- Jan16#161 - Private Equity vs. Co-Investment: Strategies for Scaling Small Businesses41mins
- Jan14#160 - How This One Sales Tactic Unlocked $10 Million in Potential43mins
- Jan7#159 - Turning Data into Dollars: How to Use AI in The Trades with Sebastian Jimenez47mins
- Dec31#158 Pricing Effectively Based On Your Efficiency41mins
- Dec24#157 Your Questions, Answered: Commission, Supplier Leverage, and Training Strategies30mins
Dec17#156 LEGENDS: From the Trades to $110 Million with Nexgen Founder Ismael Valdez48mins- Dec10#155 - Merging Cultures: Challenges In Home Service Acquisitions52mins
- Dec3#154 - Business Cost Management and Sustainable Home Service Growth49mins
- Nov26#153 - AI In Customer Service with Hatch and Chris Bache28mins
- Nov19#152 - Advice for Selling a Home Service Business with Leap Partners44mins
- Nov12#151 - From Leads to Revenue: Maximizing Your Marketing ROI with Sam Preston41mins
Nov5#150 - LEGENDS: From Bankruptcy to $75 Million with EcoPlumber and Aaron Gaynor59mins- Oct29#149 - Leadership Through Open Book Management with Ellen Rohr63mins
- Oct22#148 - Using Global Talent to Outpace Competition with Sagan's Jon Matzner35mins
- Oct15#147 - From Customer to Owner: The Journey into Business Acquisition and Ownership36mins
- Oct8#146 -Peter Lohmann and Home Service Branding as Lead Generation59mins
Oct1#145 - LEGENDS: Chris Hoffman and Home Service Financial Discipline at $100M and Up59mins- Sep24#144 - Call Center Commission and Navigating HVAC Equipment Pricing48mins
- Sep17#143 - Call-by-Call HVAC Growth Management with Service MVP Joe Crisara56mins
- Sep10#142 - TR Miller's Brian Sloan and Scaling a Multi-Generational Business49mins
- Sep3#141 - Wyatt Smith and Gamifying Employee Retention with UpSmith23mins
- Aug27#140 - Navigating the ServiceTitan KPI Minefield with Danny Peavey28mins
Aug23#139 - LEGENDS: Chad Peterman’s $120M Home Service Scaling Strategy53mins
Aug21#138 - LEGENDS: Matt Ballard’s Balance of New Construction and Residential45mins
Aug19#137 - LEGENDS: How Tommy Mello Built a $200M Home Service Business63mins- Aug13#136 - Getting Home Service Business Leads When the Season Changes32mins
- Aug6#135 - Pipelines, Heavy Equipment, and Marketing your Excavation Business16mins
- Jul30#134 - HVAC Business Ups and Downs and Creating Your Organizational Structure36mins
- Jul16#133 - Managing HVAC Growth and Infrastructure in the Summer Heat30mins
- Jul9#132 - Rebranding, Team Lead Pay, and GMB: Your Questions, Answered39mins
- Jul2#131 - The AI Call Center Revolution with Avoca Founder Tyson Chen48mins
- Jun25#130 - Unlocking High Average Ticket Sales in HVAC and Plumbing39mins
- Jun18#129 - Generating Leads for Home Service Businesses: Digital Marketing with Sam Preston32mins
- Jun11#128 - How to Use AI for Home Service Business Success44mins
- Jun4#127 - May Q&A Session with John Wilson34mins
- May30#126 - Plumbing Dreams, Million Dollar Goals: How to Grow Your Home Service Business29mins
- May28#125 - Enhancing Team Performance: The Role of Training and EOS27mins
- May23#124 - How to Survive Disaster in Home Service Business Ownership21mins
- May21#123 - Overselling, Whiplash, and Capacity: Optimization in Home Service Businesses39mins
- May16#122 - Unlocking Fencing Business Success: Insights from Cassie Niekamp30mins
- May14#121 - Getting Off The Fence and Into Growth with Cassi Niekamp32mins
- May9#120 - Rich Jordan and Knowing What Your Real Business Is In Home Service35mins
- May7#119 - Surviving and Thriving in HVAC with Rich Jordan26mins
- May2#118 - 'Jack'ed' Up Leadership: Powering Through Home Service Business Challenges26mins
Apr30#117 - Leads and LSAs: The Post-Acquisition Journey to 5 Million34mins- Apr25#116 - SCORE! Navigating Success in Home Service Growth with Scorecarding22mins
- Apr23#115 - Turf, Territory, and Scaling Your Business with Johannes Hock37mins
- Apr18#114 - Find Your Score! NPS, Customer Satisfaction, and Righting Wrongs19mins
- Apr16#113 - Fraud Unveiled: Navigating Small Business Scams & Safeguards19mins
- Apr11#112- Breaking Down One of the Largest Home Service Companies in America27mins
- Apr9#111- Acquisitions vs. Startups: Deciding to Buy or Build in Home Services30mins
- Apr4#110- Avoid These Mistakes and Save Money with Your Home Service Business17mins
- Apr2#109- The $100M Goal: Why I'm Growing My Home Services Businesses41mins
- Mar28#108- Cassie Niekamp: Scaling New Heights in the Fencing Industry50mins
- Mar26#107- Rich Jordan's Entrepreneurial Journey in Plumbing55mins
- Mar21#106- Warehouse Management: Sales Folders, Packout Kits, & Vendor Relationships32mins
- Mar19#105- Week 1 of Jack's Plumbing Business Acquisition25mins
- Mar14#104- How To Run a Remote Cleaning Business with Neel Parekh42mins
- Mar12#103- Navigating Marketing Challenges and Expansion in Business15mins
- Mar7#102- Guerilla Marketing Tactics: Standing Out in Overcrowded Home Service Markets25mins
- Mar5#101- The 10 Best Home Service Business: John and Jack’s Ultimate Wishlist22mins
- Feb29#100- Using AI in Home Service Businesses18mins
- Feb27#99- The Best Communication Strategies That Professionalize Your Home Service Business25mins
- Feb22#98- Milestones to $5M: Separating Dispatch and CSR Roles in Your Home Service Business19mins
- Feb20#97- From Tech Startups to HVAC News: Alec Stevanovski's Niche B2B Model36mins
- Feb15#96 - Business Breakdown: How to Make $8.4M with Well Drilling33mins
- Feb13#95- Listener Q&A: Five Keys to Scaling Your Home Service Business33mins
- Feb8#94- From Startup to Success: Johnny Robinson's Information-Based Enterprise27mins
- Feb6#93- The Secrets of Startup Window Washing and Cleaning Businesses With Johnny Robinson25mins
- Feb1#92- Managing HVAC Demand in Extreme Cold Weather19mins
- Jan30#91- How to Run a B2B ServiceTitan Consultancy with Danny Peavey35mins
- Jan25#90- Listener Q&A: HVAC Pricing Strategies and Plumbing Business Valuations26mins
- Jan23#89- Extreme Weather Prep: Optimizing HVAC & Plumbing Operations28mins
- Jan18#88- How To Run a Pool Service SMB with Tim Ryan (Part 2)20mins
- Jan16#87- Business Breakdown with Pool Care SMB Expert Tim Ryan (Part 1)28mins
- Jan11#86- Johnny SqueegeeGod - Starting and Running a Window Washing Business55mins
- Jan9#85- Mike Botkin Dominating Central Florida's Home Services59mins
- Jan6#84- Breaking $5Million in Your Business8mins
- Jan4#83- Power Washing Part 2-Franchising a Path to Wealth Generation with Aaron Harper19mins
- Jan2#82- Power Washing Part 1-Franchise and Business Model with Aaron Harper30mins
- Dec30#81- Business Acquisition in the Home Service Industry4mins
- Dec28#80- How to Create a Winning Culture for Your Business21mins
- Dec26#79- Infrastructure Breakdown: Key Roles for Growth from 3 to 20 Million35mins
- Dec23#78- Google Search: Are you Number 1?15mins
- Dec21#77- Using Compensation to Drive Business Growth31mins
- Dec19#76- Maximizing the Daily Potential of Your Business29mins
- Dec16#75- Job Posts, Interviewing, and Onboarding That Attracts A-Players9mins
- Dec14#74- Business Breakdown: Pool Service and Repair26mins
- Dec12#73- Damon Chlarson Tackling Challenges in the Construction Industry33mins
- Dec7#72- The Best Passive Income Businesses with Minimal Maintenance30mins
- Dec5#71- Exploring Business Ventures: Chimney Sweeping and Generator Service33mins
- Dec4Owned and Operated Podcast Trailer1min
- Nov30#70- Breaking 3 Million in Your Home Service Business32mins
- Nov28#69- Home Service Marketing: Shoulder Season Strategies37mins
- Nov23#68- From Meta to GMB: How to Leverage Marketing Strategies For Your Home Service Co26mins
- Nov21#67- How To Scale Your SMB and Go Seven Days a Week30mins
- Nov16#66- Buying a Franchise States Away with Rick Vazza29mins
- Nov14#65- Rick Vazza - Adding a Franchise to Your Business32mins
- Nov9#64- Mastering Marketing For Your Plumbing Business with Aizik Zimerman29mins
- Nov7#63- Recruiting Top Talent Plumbers with Aizik Zimerman35mins
- Nov2#62- Building a Funnel for Hiring Million Dollar Employees42mins
- Oct31#61- Tech Stack in Your Home Service Business42mins
- Oct26#60- Mom and Pop To Enterprise, Scaling a Call Center As You Grow40mins
Oct24#59- Building a Management Team That Scales In Home Service39mins
Oct19#58- Powering Growth in Home Services - Leveraging the Call Center & Diverse Marketing Strategies47mins
Oct17#57- Launching a New Service: Plumbing Essentials for Home Service Pros39mins- Jun15#56- Fixing your Appliances, Towing Vehicles, and High End Catering49mins
- Jun8#55 - The Niche Handyman Business47mins
- May24#54- John's Big Move, Residential Water Delivery, and RC Sewer Inspections48mins
- May18#53- Flipping The Script, Gum Busters of NY, and Zoom Drains Franchise34mins
- May11#52- Jack Carr on Emu Farms, HVAC Deal Flow, and the Podcast42mins
- Jun29#51 - Holdco Conference Coming to Cleveland!!!19mins
- Jun22#50 - SMBesties 4: Talking Economic Struggles and Successes29mins
- Jun15#49 - SMBesties 3: Corporate Vs Entrepreneurship Mindset43mins
- Jun8#48 - Emily Holdman and the Challenges of Running a Business59mins
- May25#47 - Greg Moran on Working and 'The Founder's Journey' Podcast53mins
- May18#46 - Hayden Slack and the Ups and Downs of Just Getting Started42mins
- May11#45 - Jon Matzner and the Anti-Franchise61mins
- May4#44 - Josh Schultz on Revolutionizing the Foundry Industry55mins
- Apr27#43 - Lucas Lopatin and How to Create Anti-Unicorn SAAS57mins
- Apr20#42 - Benton Moss and Finding Success in Real Estate63mins
- Apr13#41 - Chris Edwards and How to Consult to Close Deals47mins
- Apr6#40 - Kylon and Teliah Gienger and Being SMB Swiss Army Knives79mins
- Mar30#39 - Elliott Holland on Being the Quality Earnings King52mins
- Mar23#38 - Justin Burris on How to Buy Companies With OPM45mins
- Mar16#37 - Jake Wakely and How to Start A Moving Company Business55mins
- Mar9#36 - HoldCo Conference Coming to Cleveland !!!19mins
- Mar2#35 - The SMB Land Besties Strike Back54mins
- Feb23#34 - Stephen Olmon and How to Build 50 Businesses by 205054mins
- Feb16#33 - Chris Bakke and How to Manage the Talent Space59mins
- Feb10#32 - Peter Lehrman and Navigating Changes in Marketplace Dynamics53mins
- Feb2#31 - Reg Zeller & Kelcey Lehrich on Dominating SMB Land43mins
- Jan26#30 - Alex Bridgeman on How to Run a Full-Time SMB Podcast61mins
- Jan19#29 - Cassi Niekamp on Building Up the Future of a Fencing Company55mins
- Jan12#28 - Mills Snell and How to Start a Commercial Roofing Business66mins
- Dec22#27 - Mike Botkin on Dominating Central Florida's Home Service Sector62mins
- Nov17#26 - Aizik Zimerman and How to Become a Home Service Millionaire36mins
- Oct20#25 - Ryan Young on Buying 150 RE Deals Every Year70mins
- Oct6#24 - Reg Zeller and Multi-State Foundry Operations, Roll Ups57mins
- Sep22#23 Johnny SqueegeeGod - Starting and Running a Window Washing Business64mins
- Sep15#22 - How John Wilson Started Buying Businesses25mins
- Sep8#21 - Steve Ressler - Steve Ressler and How to Sell Your Company to the Government46mins
- Aug25#20 - Trish Higgins and How to Start a Micro-PE Fund60mins
- Aug18#19 - Liam Kircher and Operating a Remote, STR Cleaning Business52mins
- Aug4#18 - Mitchell Baldridge and How To Save Money in Your SMB72mins
- Jul28#17 - Brandon Laughridge - How To Buy Small Businesses64mins
- Jul26#16 - Jennifer Cook - HR and Recruitment Processes in Acquisitions36mins
- Jul21#15 - Peter Lohmann - Growth Through Acquisitions, Partnerships, Starting a Business From Scratch60mins
- Jul14#14 - Andrew Gazdecki - $100MM+ In Startup Acquisitions53mins
- Jul7#13 - Quinn Miller - $120K+ Profit Restocking Vending Machines49mins
- Jun30#12 - Chris Powers - Building a $600MM Commercial Real Estate Empire68mins
- Jun23#11 - Furkan Yuce - Geographic Arbitrage in a Commercial Flooring Business73mins
- Jun16#10 - Justin Reitman - Running an Electronic Shredding Business and Truck Leasing64mins
- Jun9#09 - Rick Vazza - Acquiring A Plumbing Biz With 0 Experience53mins
- Jun2#08 - Sam Leslie - Massive Sacrifice, Failure, and Success - Sam and John Product Launch?54mins
- May26#07 - Kelcey Lehrich - Rolling Up Ecom Brands And Branding As Moat67mins
- May19#06 - Devin Wanzor - Buying A Small Liquor Store And Life Balance Through SMB57mins
- May12#05 - James Camp - The Crazy Cash Made Buying Websites And Rolling up E-com Businesses64mins
- May5#04 - Rich Jordan - Crash Course On Buying & Operating A Small Plumbing Business62mins
- Apr28#03 - Bryant Suellentrop - Sweaty Startup: A Janitorial Startup Journey43mins
- Apr21#02 - Michael Girdley - Dumpster Fires, Fireworks, and Operator Problems34mins
- Mar29#01 - Brandon's $325K High School Landscaping Business20mins
- Mar29#00 - Introduction to Owned and Operated1min