#144 - Call Center Commission and Navigating HVAC Equipment Pricing
from Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
by John Wilson
Published: Tue Sep 24 2024
Show Notes
It’s Breaking $5M Workshop week, and Jack and John are together in the studio for the first time! What happens when you get these two together? They talk about call centers, that’s what. They break down organizational changes driven by AI, adjustments to call center compensation and the broader implications for business efficiency.
They’ll also stress the importance of continuously negotiating with vendors to reduce costs and increase profitability. Networking and learning from industry peers is also highlighted as a vital resource for business growth and uncovering new strategies.
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Episode Hosts: 🎤
John Wilson: @WilsonCompanies on X
Jack Carr: @TheHVACJack on X
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Contact: info@ownedandoperated.com
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC
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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC