#128 - How to Use AI for Home Service Business Success
from Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
by John Wilson
Published: Tue Jun 11 2024
Show Notes
In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coaching and overall call center efficiency. The hosts highlight initial successes seen in just a few weeks, the potential for field operations, and their aspirations for AI in marketing. The discussion also explores the broader implications of AI on business scalability and future industry trends. Tune in to hear about their journey, insights, and a special promo code for Avoca's services.
Introduction and AI in Home Services
Business Performance and Growth
Leveraging AI in Call Centers
Exciting AI Developments in Recent Months
The Future of AI in Home Services
AI's Impact on Marketing and Call Centers
Exploring Full AI Call Centers
Challenges and Adoption of AI in Call Centers
AI in the Field: Early Stages and Potential
Community Engagement and Resources
Episode Hosts: 🎤
John Wilson: @WilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter
Special Thanks to Avoca AI Coaching and Training
Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’. Clickhere to schedule your demo today.
https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2024-06
Contact Owned and Operated:
More Ways To Connect with O&O
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC