The Botched Software Update That Cost $600 Million

Sonos, the high-end speaker company, continues to reel from its disastrous app update last May. The company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. WSJ’s Ben Cohen explains.

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- The$500 Million Debacle at Sonos That Just Won’t End

- Sonos Finally Hits the Hard Reset Button

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