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Confidence Classic: How Exceptional Leaders Map Decisions, Counter Burnout, and Lead Through Crisis with Dr. Richard Winters, Director of Leadership Development, Mayo Clinic by Heather Monahan | YAP Media

Confidence Classic: How Exceptional Leaders Map Decisions, Counter Burnout, and Lead Through Crisis with Dr. Richard Winters, Director of Leadership Development, Mayo Clinic

from Creating Confidence with Heather Monahan

by Heather Monahan | YAP Media

Published: Wed Dec 03 2025

Show Notes

When a crisis hits, you don’t get a practice round, you get a choice. In this episode, Dr. Richard Winters, Mayo Clinic emergency physician and Director of Leadership Development, breaks down how exceptional leaders move between rapid-fire crisis decisions and group problem-solving. He shares frameworks that help you decide when to call an expert, when to lead from the front, and when to slow down and get the room aligned. We also talk about how to run better meetings, end toxic back channels, spot and prevent burnout, and create engagement that keeps people showing up.


In This Episode, You Will Learn

  • How to MAP DECISIONS using the Cynefin Framework.

  • When to CALL an expert and when to BRING A GROUP TOGETHER to build a shared reality.

  • How to run BETTER MEETINGS with breakouts and report-outs.

  • Why the powerful LEADER does less.

  • Ways to IDENTIFY & COUNTER BURNOUT before cynicism spreads.

  • How to TURN BACK CHANNELS into FORWARD CONVERSATIONS.

  • A COACHING APPROACH to help people problem-solve.

  • STEPS to AMPLIFY ENGAGEMENT so people feel seen, aligned, and purposeful.


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Resources + Links

  • Learn more about Dr. Richard Winters HERE


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