Podcst
#631: SMS and meaningful customer connections with Amanda McGuckin Hager, TrueDialog by The Agile Brand

#631: SMS and meaningful customer connections with Amanda McGuckin Hager, TrueDialog

from The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

by The Agile Brand

Published: Wed Jan 29 2025

Show Notes

With over 75% of consumers preferring text messages over email or calls, are brands missing a critical opportunity to connect meaningfully with their customers?

Today, we’re joined by Amanda McGuckin Hager, Chief Marketing Officer at TrueDialog, where she’s leading the charge in leveraging SMS to create stronger connections between businesses and their customers. With a wealth of experience in technology marketing, Amanda recently stepped into her role as CMO and brings fresh perspectives on how brands can prioritize meaningful, timely, and effective communication strategies in an ever-evolving digital landscape.

Amanda McGuckin Hager has over 25 years of experience in brand, digital, and performance marketing. She has built high-performing teams that drive exceptional business results. As Chief Marketing Officer (CMO) of TrueDialog, she leads brand direction and marketing strategy, implementing processes, best practices, and tactics that increase company awareness and grow product demand.

With deep experience in brand development, partnerships, product marketing, public relations, performance marketing, research, and sales development, Amanda’s data-driven, repeatable, and scalable approach has been recognized with numerous awards. Amanda has supported four companies through successful exits.

RESOURCES

True Dialog: https://www.truedialog.com

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#631: SMS and meaningful customer connections with Amanda McGuckin Hager, TrueDialog | Podcst