Podcst
#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica by The Agile Brand

#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica

from The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

by The Agile Brand

Published: Fri Nov 15 2024

Show Notes

How many times have you felt misunderstood by customer service? Imagine if your brand could solve every communication barrier, regardless of language, in real-time. Could that transform your customer experience?

Welcome to today’s episode, where we’re discussing how to break down language barriers in customer service with Mike Clifton, and Max Schwendner, both Co-CEOs at Alorica.


RESOURCES

Alorica: https://www.alorica.com


Wix Studio is the ultimate web platform for creative, fast-paced teams at agencies and enterprises—with smart design tools, flexible dev capabilities, full-stack business solutions, multi-site management, advanced AI and fully managed infrastructure. https://www.wix.com/studio


Don't miss Medallia Experience 2025,March 24-26 in Las Vegas: Registration is now available: https://cvent.me/AmO1k0

Use code MEDEXP25 for $200 off registration


Register now for HumanX 2025.This AI-focused event which brings some of the most forward-thinking minds in technology together. Register now with the code "HX25p_tab" for $250 off the regular price.


Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom


Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show


Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com


The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow


The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica | Podcst