#152: Agile Customer Experience with Steve Pappas
from The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
by The Agile Brand
Published: Tue Jun 29 2021
Show Notes
Today we’re going to talk about adaptability and agility in Customer Experience, and how CX is a shared responsibility within an organization. To help me discuss this topic, I’d like to welcome Steve Pappas, Head of US & CMO at Panviva and Host of the Podcast at ScienceOfCX.com.
Learn more about your ad choices. Visit megaphone.fm/adchoices